Returns & Replacement

An exchange or refund is possible within the 14-day cancellation period.

 

Step 1: Please inform us about your request by e-mail to info@big-ding.com, stating your order number.

 

Step 2: Send us your undamaged goods, stating your name and order number, to:

 

 

Step 3: After receipt of the goods, you will be refunded the full purchase price to your chosen payment method.